HappiNotes Subscription, Cancellation and Refund Policy

Review draft — not approved for publication.

HappiNotes is operated by AIRASKILL CITY PRIVATE LIMITED, 2619, T2, 6th Floor, HiLITE Business Park, HiLITE City, near Guruvayurappan College, Kozhikode – 673014, Kerala, India. Support: hello@happinotes.online, +91 8089239823.

Subscription and renewal

Subscriptions provide Premium access to eligible HappiNotes content. Android purchases use Google Play Billing; iOS purchases use Apple In-App Purchase. The store shows the final localized price, currency, frequency, renewal details and any offer before purchase. The store handles payment credentials and recurring charges; the backend verifies purchases before enabling Premium.

Planned India monthly reference price: ₹1,999. Planned offer: ₹699, a 65.03% discount against ₹1,999. These are planned values, not verified live prices. The business assumption is that ₹699 recurs each month for subscribers joining at the offer, without an automatic switch to ₹1,999. Store products/base plans and offer cohort behavior must be verified before describing the offer as live. Owner intent is to keep an active subscriber’s price while continuously subscribed and apply later pricing to new or returning subscribers after expiry, subject to store configuration and mandatory price-change notices/consent.

Cancellation

Cancel using the store account that purchased the subscription: Google Play subscription settings for Android or Apple subscription settings for iOS. Uninstalling HappiNotes, signing out, or deleting a HappiNotes account does not cancel billing. Cancellation generally stops the next renewal; access may continue until the end date shown by the store. Applicable mandatory rights prevail. Do not promise immediate cancellation or a fixed timing beyond store confirmation.

Refunds and taxes

Submit refund requests through the purchasing store, subject to its process and local mandatory rights. An email to HappiNotes support is not itself a store refund request. If a verified purchase did not unlock Premium, contact support and share only the minimum store order reference requested; never send a password, OTP or raw purchase token. Finance/tax counsel must confirm India GST and market-specific treatment. Checkout shows the customer’s final localized price; do not assume GST can be added on top of a store-displayed amount.

Help

Contact hello@happinotes.online or +91 8089239823. Store subscription management is handled in the relevant store account.