Grievance and Privacy Complaint Policy

Review draft — statutory role and response timelines require counsel approval.

Customers may contact hello@happinotes.online or +91 8089239823 about privacy, accounts, purchases or content. Include a short description and account email; do not send password, OTP, PIN, or raw store token. Support should acknowledge and route privacy, payment, safety and legal complaints to an authorized reviewer and keep only necessary records.

The source confirms contact details but has no support-ticket model or verified complaint tracking workflow. The designated statutory grievance officer, name/designation, response deadline, escalation, language support and whether India e-commerce/intermediary rules apply are unresolved. Do not label the shared contact as a statutory officer until counsel and the owner confirm the appointment.